Terms of Use

Last Updated: September 2026

Welcome to NAZAUTO Automotive Parts & Accessories.

These Terms of Use ("Terms") apply to your access to and use of the NAZAUTO website, including information, content, products and services made available through the website.

By accessing or using our website, you agree to these Terms.

1. About NAZAUTO

NAZAUTO Automotive Parts & Accessories is an Australian automotive parts and accessories business based in Pakenham, Victoria.

We supply automotive parts, accessories, electrical products, 4WD products and related products to customers throughout Australia.

2. Website Use

You agree to use our website lawfully and for legitimate purposes.

You must not:

• Use the website for unlawful or fraudulent purposes

• Attempt to gain unauthorised access to our website, servers or systems

• Introduce viruses, malicious software or harmful code

• Interfere with the operation or security of the website

• Scrape, copy or reproduce website content without permission where such permission is required

• Use false information when placing an order or contacting us

We reserve the right to restrict or terminate access to our website where reasonably necessary.

3. Product Information

We make reasonable efforts to ensure product descriptions, specifications, images, pricing and other information displayed on our website are accurate.

However, manufacturers may change product specifications, packaging or designs from time to time.

Images may be for illustrative purposes, and colours or appearance may vary depending on your device or product revisions.

If a material error is identified in relation to an order, we will contact you where appropriate to discuss the available options.

Nothing in these Terms limits any rights you have under Australian Consumer Law.

4. Vehicle Fitment & Compatibility

Customers are responsible for checking that a product is appropriate for their particular vehicle and intended application before installation.

Vehicle compatibility can vary depending on factors including:

• Make and model

• Year and production date

• Engine

• Transmission

• Body configuration

• Trim or specification

• Factory options

• Previous vehicle modifications

Where we provide fitment or compatibility information, it is based on the information reasonably available to us and the vehicle details supplied by the customer.

If you are unsure whether a product is suitable for your vehicle, please contact NAZAUTO before purchasing or installing the product.

Providing a registration number or VIN does not necessarily guarantee compatibility unless we expressly confirm otherwise.

Your rights under Australian Consumer Law are not excluded by this section.

5. Pricing

Unless otherwise stated, prices displayed on our Australian website are in Australian Dollars (AUD).

Applicable taxes, shipping charges and other costs will be displayed or calculated during checkout where relevant.

We may change prices at any time before an order is accepted.

If an obvious pricing or listing error occurs, we may contact you to resolve the issue before fulfilling the order, subject to applicable law.

6. Orders

Submitting an order does not necessarily mean that we have accepted it.

We may need to verify payment, product availability, delivery information or other order details before accepting and fulfilling an order.

Where permitted by law, we may decline or cancel an order because of circumstances such as:

• Product unavailability

• Incorrect pricing or product information

• Payment failure

• Suspected fraud

• Incorrect delivery information

• Quantity or supply limitations

If we cancel an order after payment has been received and no alternative arrangement is agreed, we will provide an appropriate refund.

7. Payment

Orders must be paid using one of the payment methods available through our website.

Payments may be processed by third-party payment providers and may be subject to their own terms and privacy policies.

You are responsible for ensuring that you are authorised to use the selected payment method.

8. Shipping & Delivery

Delivery times shown on our website are estimates unless expressly stated otherwise.

Delivery may be affected by courier delays, stock availability, remote locations, weather, public holidays or other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information when placing an order.

Any rights you may have under Australian Consumer Law remain unaffected.

9. Returns, Refunds & Warranties

Returns, refunds and warranty claims are handled in accordance with our Returns Policy and applicable Australian Consumer Law.

Customers should review our Returns Policy before purchasing.

Nothing in these Terms or our Returns Policy excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law.

10. Installation

Certain automotive parts and accessories require specialist knowledge, equipment or installation procedures.

Where appropriate, we recommend installation by a suitably qualified mechanic, auto electrician, automotive technician or other relevant professional.

NAZAUTO is not responsible for damage caused by incorrect installation, misuse, unauthorised modification, neglect or use outside the product's intended application, except to the extent liability cannot lawfully be excluded.

Always follow the product manufacturer's installation and safety instructions.

11. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing contained in these Terms is intended to exclude, restrict or modify any consumer guarantee, right, remedy or other protection available to you under applicable law.

Where these Terms are inconsistent with a right that cannot legally be excluded, the applicable law will prevail.

12. Intellectual Property

Unless otherwise stated, website content including text, graphics, branding, logos, page designs and other original materials belonging to NAZAUTO are protected by applicable intellectual property laws.

You may access and use the website for personal and legitimate purchasing purposes.

You must not reproduce, distribute, commercially exploit or modify NAZAUTO-owned content without our permission except where permitted by law.

Third-party product names, trademarks and logos remain the property of their respective owners.

13. Third-Party Links

Our website may contain links to websites operated by third parties.

These links may be provided for convenience or additional information. NAZAUTO does not control third-party websites and is not responsible for their content, availability, security or privacy practices.

14. Limitation of Liability

To the maximum extent permitted by law, NAZAUTO is not liable for loss or damage resulting from misuse, incorrect installation, unauthorised modification or use of a product outside its intended application.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including rights and remedies that cannot be excluded under Australian Consumer Law.

15. Website Availability

We aim to keep our website available and operating correctly but cannot guarantee uninterrupted or error-free access.

We may temporarily suspend or modify parts of the website for maintenance, security, upgrades or other operational reasons.

16. Changes to These Terms

We may update these Terms from time to time.

Any updated Terms will take effect when published on our website unless otherwise stated.

Your purchase will remain subject to applicable law and the terms applying to that transaction.

17. Governing Law

These Terms are governed by the laws applicable in Victoria, Australia.

Nothing in this section limits any rights you may have under applicable Australian consumer protection laws.

18. Contact Us

If you have questions regarding these Terms, products or your order, please contact:

NAZAUTO Automotive Parts & Accessories
Pakenham, Victoria, Australia

Phone: 0449 992 695
Email: info@nazauto.com.au